Choose Your Perfect Plan
Simple, transparent pricing with no hidden fees. All plans include a 14-day free trial.
Basic
Perfect for occasional pet care needs
14-day free trial included
Standard
Best for regular pet owners
14-day free trial included
Premium
For the ultimate pet parent
14-day free trial included
Feature Comparison
See exactly what's included in each plan.
| Features | Basic | Standard | Premium |
|---|---|---|---|
| Bookings | |||
| Monthly bookings | 4 | Unlimited | Unlimited |
| Priority booking | |||
| Last-minute booking | |||
| Recurring bookings | |||
| Pet Profiles | |||
| Number of pet profiles | 1 | 3 | Unlimited |
| Health records tracking | Basic | Advanced | Advanced |
| Vaccination reminders | |||
| Pet health dashboard | |||
| Communication | |||
| In-app messaging | |||
| Photo updates during service | |||
| Video updates | |||
| Direct phone contact | |||
| Tracking & Updates | |||
| GPS walk tracking | |||
| Real-time location updates | |||
| Service history | 30 days | 1 year | Unlimited |
| Detailed activity reports | |||
| Support | |||
| Email support | |||
| In-app chat support | |||
| 24/7 emergency support | |||
| Dedicated account manager | |||
| Extras | |||
| VIP provider access | |||
| Exclusive discounts | 5% | 15% | |
| Family sharing | Up to 4 | ||
| Cancel anytime | |||
Frequently Asked Questions
How do I subscribe to a plan?
Subscriptions are managed exclusively through the PawBacker mobile app. Download the app from the App Store or Google Play, create an account, and choose your preferred plan directly in the app.
Can I change my plan later?
Yes! You can upgrade or downgrade your plan at any time through the app. Changes take effect at the start of your next billing cycle.
Is there a free trial?
All plans include a 14-day free trial. You won't be charged until the trial period ends, and you can cancel anytime before that.
What payment methods are accepted?
We accept all major credit cards, debit cards, Apple Pay, and Google Pay through the mobile app.
Can I cancel my subscription?
Absolutely. You can cancel your subscription at any time through the app. You'll continue to have access to your plan features until the end of your billing period.
Are service fees included?
The subscription covers access to the platform and its features. Individual services (walking, grooming, etc.) are paid separately to the providers at their listed rates.
Ready to Get Started?
Download the app and start your free 14-day trial today. No credit card required.